The CNSI IT Support Team will provide the following basic services to companies:
- Network port activation and configuration
- Virus and malware remediation guidance
- Setup of Office Space (Suite 5324) group printer for Office Space occupants
If you require additional assistance, please contact the CNSI IT Support team at firstname.lastname@example.org
for more information.
UCLA Network Acceptable Use Policy
Users of the UCLA Information Technology network and services must follow the rules and guidelines stated in IT Services/Bruin OnLine Acceptable Use Policy
Devices Connecting to UCLA Network
All network enabled devices must meet minimum security standards as defined by UCLA Policy 401: Minimum Security Standards for Network Devices. Failure to adhere to these policies will result in their restriction from the UCLA network. This applies to all devices connecting to the wired and wireless networks.
There are several free antivirus software options available for your network enabled devices. Below are just few of those options. This is not a recommendation of any particular product. Please read reviews for any product carefully and select the one that suits your particular use case:
AVG – https://free.avg.com
AVAST – https://www.avast.com
Sophos – https://home.sophos.com
UCLA Logon ID
Company employees who do not have a University ID number are eligible to obtain a UCLA Logon ID for the sole purposes of authentication to UCLA web-based applications (e.g. UCLA WorkSafe Safety Training). The UCLA Logon ID will not be eligible for campus services such as email or secure wireless network access. To sign up for a UCLA Logon ID, visit http://logon.ucla.edu and register as a university affiliate.
Note: Logon IDs must be 12 characters or less to avoid a system error.
UCLA BruinCards serve as your University identification. BruinCards can be used to pay for food on-campus, access free UCLA COVID testing, and provide general access to the UCLA campus. Tenant is responsible for sharing this information with their employees. To request a BruinCard or to renew an expired BruinCard, complete the BruinCard Request Form (https://forms.gle/JaqNT3BLCdUGQyyf8). Processing will take 3-4 business days and requestor will be notified once their card is ready via email, which will also include pickup instructions.
Please note: Data collected in this survey is confidential and is used only for BruinCard requests. Each BruinCard issued carries a $7.95 charge, which will be visible on Tenant’s monthly invoice. Any questions or concerns can be sent to email@example.com.
UCLA WorkSafe Website
The UCLA WorkSafe program is dedicated to assisting UCLA researchers, instructors, students and staff in meeting regulatory training requirements in health and safety practices and workplace hazards. The UCLA WorkSafe portal gives users the ability to 1) Register for Classroom Training, 2) Complete Online Training & Assessments, 3) Access & Print Training History Reports and 4) View and Print Certificates of Completion. It can be accessed at https://worksafe.ucla.edu/.
Network and Connectivity
Network ports are generally available at lab benches, workstations and in offices. The network port can be identified by their blue or black colored jacks. IP phone jacks are designated by a yellow colored jack. A dynamically assigned IP address (DHCP) will be provided to the device that is connected. Static IP addresses are available for certain circumstances. If special networking protocols are required for your equipment, please submit a ticket to firstname.lastname@example.org
- Eduroam is an encrypted, world-wide, roaming access service that is available at universities, national labs, museums and other institutions around the world. On-site Magnify company employees will be provided with a guest network logon ID that may be used on mobile devices and laptops.
- UCLA_WEB is the public access wireless network which does not require credentials in order to connect. This network is restricted to applications communicating through HTTP (Web) and HTTPS (Secure Web) protocols, but also allows the use of VPN (Virtual Private Networking). Some internet connected applications may not function properly when using the UCLA_WEB wireless network. An external VPN service is required to use those applications which may include e-mail clients, instant messaging programs, Cloud-based services, etc.
Wireless access is available throughout the CNSI building and around the UCLA campus. UCLA_WEB
is the public access wireless network which does not require any credentials in order to connect. This network is restricted to applications communicating through HTTP (Web) and HTTPS (Secure Web) protocols, but also allows for the use of VPN (Virtual Private Networking). Some internet connected applications may not function properly when using the UCLA_WEB
wireless network. An external VPN service is required to use those applications which may include e-mail Tenants, instant messaging programs, Cloud-based services, etc.
Proxy Server and VPN Service
Magnify affiliates are able to use UCLA’s Virtual Private Network (VPN) while on-site. The Campus VPN service provides access to UCLA Library’s online journal subscriptions and other resources. Campus VPN is typically restricted to registered student and university employees with an active staff or faculty appointment, so Licensee employees will need to create a UCLA Logon ID.
Computer Hardware and Software
Academic discounts on computer hardware and peripherals are available for several vendors such as Apple, CDWG, Dell, HP, and Lenovo. CNSI does not provide any licensed software to companies. Academic discounts on software are available for a number of software packages when purchased using a UCLA FAU. Contact IT Support at email@example.com
for assistance with obtaining quotes.